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Welcome to Everyday MBA with Kevin Craine!

May 27, 2017

Episode 105 - Chip Bell discusses his book Kaleidoscope and ways that companies can deliver innovative service. Everyone talks about the importance of delivering great service and ensuring a great customer experience…but how do you do it? What are the techniques that will really make a difference? And how do you know if we’re doing a good job or not? Stay tuned after the interview for five action items and hear bonus comments.

Host, Kevin Craine