Preview Mode Links will not work in preview mode

Welcome to Everyday MBA with Kevin Craine

Each week hear interviews with best-selling authors, innovative thought-leaders and top-shelf executives sharing techniques and tips for business and career success. Listen in the second half of each episode for three action items you can use today.

May 27, 2017

Episode 105 - Chip Bell discusses his book Kaleidoscope and ways that companies can deliver innovative service. Everyone talks about the importance of delivering great service and ensuring a great customer experience…but how do you do it? What are the techniques that will really make a difference? And how do you know if we’re doing a good job or not? Stay tuned after the interview for five action items and hear bonus comments.

Host, Kevin Craine   Everyday-MBA.com