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Welcome to Everyday MBA with Kevin Craine

Each week hear interviews with best-selling authors, innovative thought-leaders and top-shelf executives sharing techniques and tips for business and career success. Listen in the second half of each episode for three action items you can use today.

Apr 20, 2019

Episode 200 - Sandy Rogers, leader of FranklinCovey’s Loyalty Practice, discusses the book "Leading Loyalty" -- a #1 New Release on Amazon -- and ways to crack the code to customer loyalty. Sandy was previously senior vice president at Enterprise Rent-A-Car and during his 14 years there managed the turnaround of the London, England, operation and led the teams that developed Enterprise’s system for improving customer service across all branches. He is a graduate of Duke and Harvard Business School. Listen for three action items you can use today.

Host, Kevin Craine

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