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Welcome to Everyday MBA with Kevin Craine

Each week hear interviews with best-selling authors, innovative thought-leaders and top-shelf executives sharing techniques and tips for business and career success. Listen in the second half of each episode for three action items you can use today.

Mar 26, 2016

Episode 53 - Jeanne Bliss discusses her book Chief Customer Officer 2.0 and ways to build a customer-driven growth engine. Jeanne held CX executive positions for Microsoft, Allstate, and Mazda, among others. She is also the author of I Love You More Than My Dog": Five Decisions That Drive Extreme Customer Loyalty in Good Times and Bad. Stay tuned after the interview for five action items to take advantage of the ideas and advice in this interview, and hear some bonus comments from Jeanne as well as some listener shout-outs. 

Host, Kevin Craine   @Everyday_MBA