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Welcome to Everyday MBA with Kevin Craine

Each week hear interviews with best-selling authors, innovative thought-leaders and top-shelf executives sharing techniques and tips for business and career success. Listen in the second half of each episode for three action items you can use today.

Oct 23, 2018

Special Episode - Jason Bradshaw discusses his book "It's All About CEX - The Essential Guide to Customer Experience." What is CEX? How are customer and employee experience the same...and different? And how will CEX impact organizations over the next 10-15 years? Jason is currently Chief Customer Officer at Volkswagen Group Australia. Before that he was head of customer experience for Target Australia. Jason earned his MBA from the University of Southern Queensland. Listen for three action items you can use today.

Host, Kevin Craine

What to be a guest? http://Everyday-MBA.com