May 27, 2017
Episode 105 - Chip Bell discusses his book Kaleidoscope and ways that companies can deliver innovative service. Everyone talks about the importance of delivering great service and ensuring a great customer experience…but how do you do it? What are the techniques that will really make a difference? And how do you know...
May 20, 2017
Episode 104 - Patty Alper discusses her book Teach To Work and how a mentor, a mentee, and a project can close the skills gap in America today. Patty says that college students entering the job market are not prepared with the skills needed in the marketplace. She explores the benefits of corporate mentoring, the...
May 13, 2017
Episode 103 - Mike Hoefflinger discusses his book Becoming Facebook and gives us the inside story of the birth and rise of Facebook. Over 1 billion people use Facebook every day. And it’s founding and success is one of the defining business success stories of our generation. But for the people who actually molded this...
May 6, 2017
Episode 102 - John Brubaker discusses his book Stadium Status and the business strategies used by stadium-filling country acts, sports teams and top brands to build their fan base and differentiate from the competition. John is the author The Coach Approach and Seeds of Success, which was recognized as the 2013 Business...